Partnership

digpro-studio.com welcome other related corporations to discuss about joint projects such as wholesaling 

Please contact us through email : wholesale@digpro-studio.com 

 

How To Order

To place an order, please register as our member and fill in your personal details including name, email, address, home number and mobile phone number, etc. After picking your products, put them in the "Shopping Cart", click "Add To Cart" and "Checkout". To confirm your order, we will send you a confirmation email with all the purchase details.

 

*Before placing an order, please check if the receiver's country or region has any legislation or restrictions concerning imported goods. If the product is confiscated by the authority of the receiver's country or region, digpro-studio.com would not bear any kind of responsibility including refunding.

 

Tariff, Export Proof & Related Issues

If the receiver's country or region charges fees like import tariff, value added tax, customs handling fees, delivery fees, etc, the receiver, who is NOT the one who place the order, will have to bear the charge(s). The fees will be collected by the Post Office or Delivery Service Company of the receiver's country or region. In case the delivery of an order is delayed due to trouble or processing at customs, we bear no responsibility for this situation. We do not issue any proof of export documents, such as proof of country of origin, or export visas.

 

Payment Methods

To serve the needs of different customers, our website quotes the prices of products in USD, GPB,AUD and EURO. Customers can settle their payments through the following methods:

 

Online Payment

we use secure platform PayDollar. PayDollar is a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorisation using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA and MasterCard SecureCode for added security protection for both customers and merchant.

 

Bank Remittance

Please settle the payment within 2 days.

Bank Name       : Hang Seng Bank (Hong Kong)

Account Name  : Ever Peak International Development Ltd.

Account No.     : 385-775978-883

SWIFT Code     : HASEHKHH

Please email the transfer or deposit notice to us.

Email : payment@digpro-studio.com

Pay Pal

Once receiving your order, we will send you a confirmation email. When we have not received your payment through bank deposit or transfer, the order will be cancelled.

  

FAQs

How to put additional products into the shopping cart?

If you have found the desired products, click "Add To Cart". After that, the product details will be shown on the screen, at the same time, you can enlarge the photo(s) of the products. Once you have confirmed the selection, the chosen products will be added to the shopping cart.

What should I do if I have not received the confirmation email of the purchase?

We should have sent you a confirmation email once your order is processed. However, if you cannot receive the email, it may be because of the network is too busy or there are other network failures. For any queries, contact our customer service department sending us email(eshop@digpro-studio.com ).

Can I change or cancel the order?

sending us emai( eshop@digpro-studio.com )l, please also give us the order no. Please note that if the order is being process at the moment, we would not accept any changes or cancellation.