Customers shall pay all delivery costs from courier service providers.
Customers can also choose other shipping methods
*Please contact us (email@example.com) for further quotation
Once you have purchased at digpro-studio.com, we will arrange shipment and notify your shipment with relevant tracking number by email.
- By DHL : 3 - 5 days
- By Local Courier : 2 - 3 days
- By China Courier : 3 - 5 days
* Due to the different dimensions of products, we will advise the exact shipping cost when you check out
DigPro-studio.com will only accept replacement of goods if products are damaged due to the manufacturing defects. Any other reasons such as damages due to improper transportation, product dimension issues, incorrect selection of products, etc, will not be accepted.
If you wish to request for a replacement, please contact us within 7 days upon receipt of your products by the following ways:
1. Call 00-852-23649997
2. Email: firstname.lastname@example.org
Please send the goods along with the official invoice back to our office and we will proceed with the replacement accordingly.
Address: 703 Yuen Fat Industrial Building, No.25 Wang Chiu Road, Kowloon, Hong Kong
* We will not proceed with the replacement request unless with our written confirmation to the customer for the acceptance of such replacement.
* All returned goods must be in fine state with complete original packaging and all accessories. The original payment invoice must also be provided in the package.
* Customers will bear all transportation cost and its related costs that may occur on this replacement request.
* We will evaluate each replacement request in details and we reserve the rights of the final decisions for any application of such replacement request.
* We reserve the final rights and decisions to any dispute regarding goods replacement.
1-3 Years Free Warranty (Manufacturers provide)